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Terms and Conditions for Players

1. Acceptance of Terms

By registering an account with FoxyFlush Casino, a player agrees to the terms and conditions set out on this page, alongside any specific rules attached to individual bonuses or promotions. Continued use of the account after a change to these terms constitutes acceptance of the updated version, and FoxyFlush will post the effective date of any material change at the top of this page.

2. Eligibility

Players must be at least 18 years of age or the legal gambling age in their province of residence, whichever is higher, to register an account. FoxyFlush reserves the right to request identity verification at any point to confirm a player’s age and location, and an account found to belong to a minor will be closed immediately with any deposited funds returned, excluding winnings generated during the period of ineligibility.

  • One account is permitted per player, per household and per verified payment method.
  • Players self-excluded from FoxyFlush or a related brand may not open a new account under a different identity.
  • Employees of FoxyFlush, its affiliates and their immediate family members are not eligible to hold a player account.

3. Account Registration and Security

Players are responsible for maintaining the confidentiality of their login credentials and for all activity that occurs under their account. FoxyFlush recommends enabling two-factor authentication and using a unique password not shared with other online services. Any suspected unauthorized access should be reported to support immediately so the account can be secured.

4. Deposits and Withdrawals

Deposits are processed through the payment methods listed in the cashier, including Interac e-Transfer, Instant Interac and supported card networks. A withdrawal request will only be processed once the associated account has completed identity verification and any applicable bonus wagering requirement has been cleared. FoxyFlush reserves the right to return a withdrawal to the original deposit method rather than an alternative one where fraud prevention rules require it.

Transaction TypeProcessing Requirement
First withdrawalFull identity verification required
Bonus-linked winningsWagering requirement must be cleared
Withdrawal over C$5,000Manual fraud review, 1-2 business days
Returned or failed depositRefunded to original payment method

5. Bonus Terms

All bonuses offered by FoxyFlush, including the welcome match, reload offers and cashback promotions, are subject to the specific terms published alongside that offer at the time of activation. General rules applying to all bonuses include:

  • A maximum bet limit applies while a bonus balance is active, and wagering above that limit may void remaining bonus funds.
  • Wagering requirements must be completed within the stated time window, after which any unwagered bonus balance is forfeited.
  • Game contribution rates toward wagering requirements vary between slots, live tables and jackpot titles.
  • FoxyFlush reserves the right to refuse or withdraw a bonus offer where evidence of bonus abuse, multiple accounts or coordinated play is found.

6. Fair Play and Game Integrity

All games offered on FoxyFlush are supplied by licensed third-party providers and use certified random number generators. Return to player percentages are set by the game provider and published within each game’s information screen. FoxyFlush does not alter game outcomes and has no ability to influence individual spin or hand results.

7. Responsible Gambling

FoxyFlush provides deposit limits, loss limits, session reminders, temporary timeouts and self-exclusion tools directly from the account dashboard. Players are encouraged to gamble only with funds they can afford to lose and to treat play as entertainment rather than a source of income. Support staff can direct players toward independent resources including the Responsible Gambling Council and provincial helplines at any time.

8. Account Suspension and Closure

FoxyFlush reserves the right to suspend or close an account where terms have been breached, where fraudulent activity is suspected or where a regulatory requirement demands it. Funds held in a closed account will be returned to the player following standard verification procedures, excluding any funds tied to a confirmed breach of these terms.

9. Limitation of Liability

FoxyFlush is not liable for losses arising from a player’s own internet connectivity issues, device malfunction or third-party payment provider delays. Every reasonable effort is made to keep the platform available and games functioning correctly, but no guarantee of uninterrupted service is made.

10. Governing Law

These terms are governed by the laws applicable to the jurisdiction under which FoxyFlush operates its licence. Any dispute arising from these terms will first be directed to FoxyFlush’s support and complaints process before external escalation is pursued.

11. Changes to These Terms

FoxyFlush may amend these terms from time to time to reflect regulatory, operational or promotional changes. Material changes will be communicated by email or through an account notice, and continued play after such notice constitutes acceptance of the revised terms.

12. Contact

Questions about these terms can be directed to support@foxyflush.ca, and the support desk is available 24/7 through live chat for more urgent matters.